With over two decades of experience under his belt in navigation management, offering the highest level of customer service via dsnm Ltd, we chatted with David Store to find out more about NavigatX Ltd.
NavigatX offers superyacht bridge hardware installation and support.
What inspired the founding of NavigatX?
“NavigatX has been founded on the identical ethos as dsnm was 26 years ago, with the client being the sole focus. With many changes and advancements happening in digital technology in recent years, I was increasingly being asked for recommendations for a company that could provide bridge hardware installation and support.
The clients who have used dsnm for years know we are true to our word, if we say we will deliver on a product or support service, we do, and that is something that large corporations can lose sight of.
With NavigatX, I wanted to bring that focused, reliable and trustworthy service to the hardware part of the bridge. A bespoke service which builds a relationship with each end user, getting to know exactly what they need and want, ultimately making sure the customer never feels like “just a number”.”
How did it start?
“My business partner (and wife) Alicia and I brainstormed for months because we felt frustrated that captains and officers were unable to find a hardware service that matched the standard of service provided by dsnm. Despite our efforts, we couldn’t find anything that matched their needs perfectly.
We spent months working with one of the best engineers in the world, researching projects and products to know what and who we wanted to work with. This was never going to be a huge numbers game but instead, we wanted to offer the ultimate project management using only the best expertise available…. Quality over quantity.”
What does the future hold?
“We’re busy with installation projects being booked, and disctributing products where required. We are finding that what might start out looking like a straightforward ECDIS installation, often escalates into a bigger project including things like replacing the compass, radar, control panels, UPS power supply, navigation lights (such as working on a project converting all lights from traditional bulbs to LED), so not just digital charting hardware and we want to ensure we support the vessel every step of the way.”
What can we expect from dsnm and NavigatX in the future?
“We can now offer complete bridge support; both software and hardware-related. Already we are seeing the benefits for new and existing clients with the knowledge gained from both companies. With further developments to our Compass software in the pipeline, and the highest-level project management for hardware installations now available, hopefully, we ensure the transition from paper to digital navigation is as smooth as possible for everyone.”
NavigatX – What services does it offer?
- Project Management
- Equipment Supply
- Data – (Starlink, Sat C)
- Installation
- Upgrades
- Repair
- Hardware support service
Our Partners
- SARA Navigation
- FarSounder
- SEA AI
- Voyager IP
- Wärtsilä
- WASSP
- TowPro
- Furuno
- Mimo Connect
- Platinum Marine
info@navigatx.com
